okeber Privacy Policy
At okeber, your personal data is handled with the same care we put into our platform experience. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have as a Filipino player under applicable Philippine data protection law.
Last Updated: January 20261 Introduction & Scope
Welcome to okeber. This Privacy Policy governs the collection, use, storage, and disclosure of personal data by okeber in connection with your use of the okeber website at okeber.net, the okeber mobile platform, and all related services offered thereunder (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data okeber processes in the course of operating the Platform.
okeber is committed to protecting the privacy and personal data of Filipino players in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, okeber also observes relevant data protection standards under PAGCOR's online gaming regulatory framework.
By registering an account, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to close your account.
This Policy should be read alongside our Terms and Conditions, which are available at okeber.net/terms-conditions and are incorporated herein by reference.
2 Data Controller
For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, okeber acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As the PIC, okeber determines the purposes and means by which your personal data is processed.
Where okeber engages third-party service providers — such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification partners, or analytics providers — to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) under binding data processing agreements that require them to handle your data only as directed by okeber and in compliance with the DPA.
3 What Data We Collect
okeber collects personal data that is necessary, adequate, and not excessive for the purposes described in this Policy. The categories of personal data we collect include the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (passport, PhilSys, UMID, driver's license, voter's ID) | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, current residential address | Registration |
| Financial Data | GCash account reference, PayMaya account reference, bank account name and number (BPI, BDO, Metrobank), deposit and withdrawal transaction records | First deposit & KYC verification |
| Gaming Activity Data | Wager history, game session logs, bet amounts, win/loss records, bonus claims, responsible gaming tool usage | Ongoing platform use |
| Technical Data | IP address, device type and OS, browser type, screen resolution, session timestamps, geolocation (at city level) | Each platform visit or session |
| Communication Data | Live chat transcripts, email correspondence, support ticket records | When you contact support |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories | Registration & account settings |
okeber does not intentionally collect special categories of personal data (e.g., health data, religious beliefs, political affiliations) unless you voluntarily disclose such information in a support communication. Where this occurs, it will be handled with heightened protection and used only to the extent necessary to resolve your concern.
4 How We Collect Data
okeber collects your personal data through the following channels and methods:
- Direct provision: Information you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a survey or promotion.
- Automated technical collection: Data collected automatically through cookies, web beacons, server logs, and similar technologies each time you visit or interact with the Platform. See Section 8 for full cookie details.
- Third-party sources: Identity and address verification data received from accredited KYC partners; fraud and risk signals received from payment processors; publicly available information used to verify your identity where required by AML regulations.
- Platform activity: Gameplay logs, wagering records, and responsible gaming tool interactions generated as a natural by-product of your use of the Platform.
5 Why We Use Your Data
okeber uses personal data for clearly defined, legitimate purposes that are directly connected to operating a safe, regulated online gaming platform for Filipino players. The primary purposes are:
- Account creation and management: Processing your registration, maintaining your okeber account, authenticating your identity at login, and managing your account settings and preferences.
- KYC and age verification: Verifying that you are 21 years of age or older and confirming your identity in compliance with PAGCOR licensing conditions and the Anti-Money Laundering Act of 2001 (AMLA), as amended.
- Payment processing: Facilitating deposits and withdrawals via your linked GCash, PayMaya, BPI, BDO, or Metrobank account; reconciling transaction records; and processing refunds where applicable.
- Platform delivery and personalization: Providing access to slots, live casino, sports betting, sabong, bingo, and all other games on the Platform; personalizing your experience based on your game preferences and activity.
- Fraud prevention and security: Detecting and preventing unauthorized access, fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms and Conditions.
- Regulatory compliance: Meeting reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine regulatory authorities.
- Responsible gaming: Monitoring gaming activity to identify patterns indicative of problem gambling; enabling and enforcing responsible gaming tools including deposit limits, self-exclusion, and cool-down periods.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may withdraw consent at any time through your account settings or by contacting support.
- Customer support: Responding to your inquiries, resolving disputes, processing complaints, and improving the quality of our support services based on communication logs.
6 Legal Bases for Processing
Under the Data Privacy Act of 2012, okeber processes your personal data on the following legal bases, depending on the specific processing activity:
- Contractual necessity: Processing required to perform the contract between you and okeber — i.e., operating your account, processing deposits and withdrawals, and delivering Platform services you have requested.
- Legal obligation: Processing required to comply with applicable Philippine law, including AMLA reporting obligations, PAGCOR regulatory requirements, NPC data processing obligations, and tax reporting requirements.
- Legitimate interests: Processing for okeber's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving Platform functionality — provided such interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for marketing communications and non-essential cookies, where your explicit, freely given, and informed consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
7 Data Sharing & Disclosure
okeber does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is shared only in the following circumstances, and only to the extent necessary for the stated purpose:
- Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum payment data necessary to process your deposit and withdrawal transactions. Each processor operates under its own privacy policy and is independently regulated.
- KYC and identity verification partners: Accredited third-party KYC service providers receive your identity documents and personal details solely for the purpose of verifying your identity and age in accordance with PAGCOR and AML requirements.
- Regulatory authorities: PAGCOR, the AMLC, the NPC, and other competent Philippine government agencies may receive personal data where okeber is legally required to report suspicious activity, comply with a court order, or respond to a lawful regulatory inquiry.
- Technology and infrastructure providers: Cloud hosting providers, cybersecurity vendors, and platform maintenance partners who process data as Personal Information Processors under binding data processing agreements with okeber.
- Professional advisers: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations and require access to personal data to provide their services to okeber.
All third-party recipients of personal data are required by okeber to maintain appropriate technical and organizational security measures and to process personal data only for the purposes for which it was shared.
8 Cookies & Tracking
The okeber Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to analyze usage patterns, and — where you have consented — to deliver personalized content and marketing. A cookie is a small text file placed on your device by the Platform when you visit. You can manage or delete cookies through your browser settings at any time.
The categories of cookies used by okeber are:
- Strictly Necessary cookies are essential to the operation of the Platform — they enable you to log in, maintain your session, and navigate between game categories securely. These cookies cannot be disabled without rendering the Platform non-functional.
- Performance and Analytics cookies collect anonymized information about how players use the Platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data helps okeber improve the Platform experience for all Filipino players.
- Functional cookies remember your preferences such as your selected language, display settings, and responsible gaming tool configurations so you do not need to re-enter them on each visit.
- Marketing cookies are used — only with your explicit consent — to track your activity across the Platform and deliver promotional content relevant to your game preferences and betting history. You may withdraw consent for marketing cookies at any time through your account settings.
okeber does not use third-party advertising networks or cross-site tracking cookies that share your data with unrelated external advertisers. All cookies on the Platform are operated by or on behalf of okeber exclusively for Platform-related purposes.
9 Data Retention
okeber retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and regulatory obligations. The general retention periods that apply to the main categories of personal data are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (KYC documents) | 5 years from account closure | AMLA and PAGCOR regulatory requirements |
| Financial transaction records | 5 years from transaction date | AMLA reporting obligations |
| Gaming activity and wagering logs | 3 years from account closure | PAGCOR licensing conditions and dispute resolution |
| Customer support communications | 2 years from last interaction | Legitimate interests (complaint resolution) |
| Marketing preference records | Until consent is withdrawn, plus 1 year | Consent and legitimate interests |
| Technical/session logs (IP, device) | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with okeber's data disposal procedures. Where data cannot be immediately deleted due to an ongoing regulatory inquiry or dispute, it will be retained until the matter is fully resolved and then disposed of promptly thereafter.
10 Your Data Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okeber. These rights may be exercised by contacting the okeber Data Protection Officer at [email protected] with the subject line "Data Rights Request." okeber will respond to all valid requests within ten (10) business days.
Right to Access
Request a copy of all personal data okeber holds about you, including the purposes for which it is processed and the categories of recipients with whom it has been shared.
Right to Rectification
Request correction of any inaccurate, incomplete, or outdated personal data held by okeber. Identity data corrections may require re-submission of KYC documents.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations under AMLA and PAGCOR rules.
Right to Object
Object to the processing of your personal data for direct marketing purposes or processing based on okeber's legitimate interests where your fundamental rights override those interests.
Right to Restrict Processing
Request that okeber restricts processing of your personal data to storage only while a rectification request or objection is being assessed.
Right to Data Portability
Request a structured, machine-readable copy of personal data you provided to okeber, where processing is based on consent or contractual necessity and carried out by automated means.
Right to Withdraw Consent
Withdraw consent for marketing communications or non-essential cookies at any time without affecting the lawfulness of prior processing. Withdrawal can be done via account settings or by contacting support.
Right to Complain
Lodge a complaint with the National Privacy Commission of the Philippines if you believe okeber has processed your personal data in a manner that violates the Data Privacy Act of 2012.
11 Security Measures
okeber implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures are reviewed and updated regularly in response to evolving security threats and regulatory guidance from the National Privacy Commission.
Key security measures in place at okeber include:
- Encryption in transit: All data transmitted between your device and the okeber Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Your login credentials, payment data, and personal information are never transmitted in plaintext.
- Encryption at rest: Personal data and KYC documents stored on okeber's infrastructure are encrypted at rest using AES-256 encryption standards.
- Access controls: Access to personal data within okeber's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo privacy and security training and are bound by confidentiality obligations.
- Multi-factor authentication (MFA): okeber's administrative systems require MFA for all staff access. Players are encouraged to enable available account security features including OTP verification on login.
- Fraud and anomaly detection: Automated systems monitor Platform activity in real time to detect suspicious patterns including unauthorized login attempts, unusual transaction volumes, and potential account takeover activity.
- Regular security assessments: okeber conducts periodic vulnerability assessments and security audits of its infrastructure, with findings addressed in accordance with a risk-prioritized remediation process.
12 Children & Minors
The okeber Platform is strictly intended for adults aged 21 years and above, consistent with Philippine law governing casino-style and online gambling activities. okeber does not knowingly collect, process, or retain personal data from individuals under the age of 21.
As part of the registration process, okeber requires all applicants to confirm that they are at least 21 years of age. KYC verification — which includes government-issued photo ID with date of birth — is mandatory before full account activation and is the primary mechanism by which okeber enforces the 21+ age restriction.
If okeber discovers or is notified that personal data has been collected from an individual under the age of 21, it will:
- Immediately suspend the account pending investigation
- Delete all personal data associated with the underage account as soon as reasonably practicable
- Forfeit any winnings associated with the account in accordance with the Terms and Conditions
- Report the matter to the relevant regulatory authority where required by applicable law
If you are a parent or guardian and believe that a minor has registered on the okeber Platform, please contact our support team immediately via live chat or at [email protected] so that we can take immediate corrective action.
13 Policy Updates
okeber reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable Philippine data protection law, NPC guidelines, PAGCOR regulatory requirements, or our own data processing practices. The most current version of this Policy will always be published at okeber.net/privacy-policy, with the "Last Updated" date revised at the top of the page.
For material changes that significantly affect how we process your personal data or that reduce your rights under this Policy, okeber will provide advance notice through a notification on the Platform or via your registered email address, at least fourteen (14) days before the changes take effect. Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of, and agreement to, the updated terms.
We encourage you to review this Privacy Policy periodically. If you have questions about any update, please contact our Data Protection Officer before the changes take effect.
14 Contact & DPO
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or your data rights under the Data Privacy Act of 2012, please contact okeber through the following channels:
- Data Protection Officer (DPO): [email protected] — use subject line "DPO Inquiry" or "Data Rights Request" for proper routing.
- Live Chat Support: Available 24 hours a day, 7 days a week directly through the okeber Platform. Our support team can handle general privacy queries and escalate DPO-level concerns within one business day.
- Regulatory Authority: If you are not satisfied with okeber's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
okeber is committed to resolving all privacy-related concerns fairly and promptly. We aim to acknowledge all DPO inquiries within two (2) business days and to provide a substantive response within ten (10) business days of receiving a valid request.
Why Your Privacy Is Safe at okeber
From your first deposit to your latest game session, here's how okeber's privacy framework protects every Filipino player on the platform.
DPA 2012 Compliance
okeber's entire data handling framework is built around the Republic Act 10173 — the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are recognized, documented, and enforced at every stage of processing.
AES-256 Encryption
All personal data stored on ok eber's infrastructure — including your KYC documents, GCash details, and transaction records — is encrypted at rest using AES-256, the same standard used by major financial institutions worldwide.
Strict 21+ KYC Enforcement
Every okeber account goes through mandatory identity and age verification before activation. We don't just tick a checkbox — we verify government-issued IDs to ensure the 21+ age requirement is genuinely enforced across all Filipino players.
No Data Selling — Ever
okeber does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information exists solely to power your account experience and meet our regulatory obligations — nothing more.
Full Data Rights Control
You can access, correct, delete, or export your data at any time by contacting our Data Protection Officer. okeber responds to all valid data rights requests within ten business days, as required under the DPA.
72-Hour Breach Notification
In the unlikely event of a data breach that could harm you, okeber will notify the National Privacy Commission and all affected players within 72 hours — fully in line with NPC Circular 16-03 breach notification standards.
Play at okeber with Full Confidence
Your data is protected, your identity is verified, and your rights are respected. Join thousands of Filipino players from Manila, Cebu, Davao, and Makati who trust okeber for safe, regulated online gaming under the PAGCOR framework.